CEEOA 10 Most Recently Updated Pages

IT Outsourcing Services Companies In Eastern Europe

Thu, 05 Apr 2012 16:08:06 +0300

Worldwide IT Outsourcing: Looking For New Places

The world IT outsourcing services market includes a number of countries and regions which due to their specific conditions are attractive for starting such a business. In fact a certain geographic division of labor can be observed in this field. Throughout the history the division of labor was driving the universal economy ahead, do no wonder that outsourcing is so popular in the software development industry. Some countries are best in producing ideas and concepts, while others provide better conditions to do the technical part of the job.

IT outsourcing services companies are mostly located in less economically developed countries which nevertheless have prominent level of technical science and engineering resources. China and India were monopolists in this market for a long time utilizing the big gap between local prices and prices in Western Europe and USA. Today we certainly can speak about another great opportunity: European outsourcing.

Eastern European Countries Join The Game

Eastern European region contains a number of countries which are different from each other and from their Western neighbors by economy level and by industrial development. Most of them were under the influence of the USSR for some period of time and had economic hardships after its collapse. Though many have joined the EU by this time, they still have much lower prices and salaries.

Industrial downfall in Eastern European countries urged people to look for new markets where they could gain better positions. Software development turned out to be a real alternative. Being purely intellectual branch (a number of brains – that’s all you need to start), programming does not require big expenditures for starting a new project. The only thing one has to invest in is good education.

IT Outsourcing To Ukraine – A Nice Alternative?

Among other members of the Eastern European region, Ukraine is one of the most attractive for Western IT companies. At the moment it possesses about the biggest quantity of software and web professionals, while salary levels here are among the lowest in Europe. As for education, it is one of the Ukraine’s strong qualities – there a multiple big technical universities in major cities of the state. Hundreds of IT students are graduated each year creating rich substrate for national software development businesses. On the other hand, Ukrainian IT companies are strongly oriented at collaboration with Western European and American businesses and therefore IT outsourcing is very popular here.

In the beginning of 2012 there were nearly 6 thousand IT outsourcing services companies performing in Ukraine. They are working with clients from various places. Major countries outsourcing to Ukraine are Germany, Switzerland, Netherlands, France, Italy, USA, ANZ. Geographic location of the country is rather encouraging: it takes only about couple of hours to get here by plane from any of Western Europe’s cities. This is a great advantage as a project owner who has outsourced his project to a Ukrainian team of developers can easily pay visits to his collaborators’ location from time to time in case he needs to interact with them personally.

So Ukraine is an emerging regional leader of IT outsourcing in Eastern Europe. As the demand for IT outsourcing services is growing faster and faster worldwide, it is possible that increasingly more software development companies will consider using the services of Ukrainian IT outsourcing vendors. Well, what about joining this promising trend?Worldwide IT Outsourcing: Looking For New Places

Eastern European Countries Join The Game

IT Outsourcing To Ukraine – A Nice Alternative?

ITOnews.eu

Central and Eastern European Outsourcing Association

Mon, 11 Jul 2011 12:13:33 +0300

Central and Eastern European Outsourcing Association (CEEOA) brings together the Associated bodies of CEE region in a powerful, active and developing association to exchange thought leadership and network to position the Central and Eastern European region as competitive alternative to other global IT and business process outsourcing destinations.

CEEOA strives to become an effective resource of industry knowledge, effective promotional tool, and effective communication channel for service providers allowing them wide range international expansion. Furthermore, our association promotes and shares the best practices, benefits, expert information and research findings, and innovative solutions gained in outsourcing industry from CEE countries.

Presentations of the webinar ‘CEE IT Outsourcing Review 2010’

Wed, 15 Dec 2010 14:50:46 +0200

On December, 14th Central and Eastern European Outsourcing Association hosted the webinar 'Presentation of 'CEE IT Outsourcing Review 2010'.

During the webinar the report authors and partners made the presentations of the main research findings and discussed the trends observed in the market for IT outsourcing services in the CEE region.

Please, ask your questions and follow up discussions in LinkedIn Group "Outsourcing to CEE: CEEOA Activities":
http://www.linkedin.com/groups?gid=2626241

The video presentation of the webinar is coming soon!

The webinar presentations are available for download below:

4 Notable Software Outsourcing Trends in 2012

Thu, 09 Feb 2012 17:30:27 +0200

1. The quality of outsourcing services, as well as it’s perception by the clients, has improved greatly. This is true not only for Ukraine, but for all major destinations. Outsourcing companies move from selling man-hours to offering industry expertise. Software outsourcing cleints are interested that their teams are not just technically savvy, but also are capable to establish proper processes that help manage quality on all stages of software development lifecycle. Actually it’s not surprising – experience is the key to better quality, and the more complicated outsourcing projects are, the better quality outsourcing providers offer.

2. Software outsourcing clients find it less risky and know how to evaluate service providers. They ask for more information on the cooperation models, actively take part in the hiring process and maintain closer relationship with their offshore teams.

3. Higher attention to the qualitative indicators of the team and outsourcing provider. Tehcnical part is important, but clients don’t underestimate the role of processes, team spirit and commitment. Clients expect each team member to feel and act as a co-owner. They want to hire people for the long run and are ready to invest in them – their education, training and team building activity. That is why the corporate culture and standards within the outsourcing company (such as medical insurance, free English classes, technical and soft skills training and even corporate culture) become more and more important factors of choice.

4. The increasing trust to outsourcing teams. This is the logical result of all the abovementioned factors. Clients ask for advice and welcome creativity, they are ready to implement the ideas offered by their offshore team members, use the opportunity to get support and join testing and beta-testing efforts of their on-site and off-site teams.

Lack of qualified people and the constantly growing demand for IT specialists lead to gradual transformation of the offshore outsourcing services – from being an instrument of cost saving to another way to find the right people for a project. We believe that this is good for all participants of the process – customers, engineers and end-users, who eventually get better software applications.

Nobody can tell more about the market than the representatives of a given industry. Below we provide the summary on the trends in software outsourcing customers’ behavior that we find important to share with you:

1. The quality of outsourcing services, as well as it’s perception by the clients, has improved greatly. This is true not only for Ukraine, but for all major destinations. Outsourcing companies move from selling man-hours to offering industry expertise. Software outsourcing cleints are interested that their teams are not just technically savvy, but also are capable to establish proper processes that help manage quality on all stages of software development lifecycle. Actually it’s not surprising – experience is the key to better quality, and the more complicated outsourcing projects are, the better quality outsourcing providers offer.

2. Software outsourcing clients find it less risky and know how to evaluate service providers. They ask for more information on the cooperation models, actively take part in the hiring process and maintain closer relationship with their offshore teams.

3. Higher attention to the qualitative indicators of the team and outsourcing provider. Tehcnical part is important, but clients don’t underestimate the role of processes, team spirit and commitment. Clients expect each team member to feel and act as a co-owner. They want to hire people for the long run and are ready to invest in them – their education, training and team building activity. That is why the corporate culture and standards within the outsourcing company (such as medical insurance, free English classes, technical and soft skills training and even corporate culture) become more and more important factors of choice.

4. The increasing trust to outsourcing teams. This is the logical result of all the abovementioned factors. Clients ask for advice and welcome creativity, they are ready to implement the ideas offered by their offshore team members, use the opportunity to get support and join testing and beta-testing efforts of their on-site and off-site teams.

ITOnews.eu

European IT outsourcing priorities of 2010 reviewed for 2011

Thu, 17 Nov 2011 16:13:19 +0200

According to the Gartner’s 2010 European Outsourcing and IT Services Priorities Survey, the end of 2010 could signal the end of slow growth and a return to real economic growth — or the onset of the next financial crisis. Regardless of the future direction of the economy, European businesses and their service providers need to optimize their outsourced environments, while increasingly adopting industrialized IT services in order to reduce nondiscretionary IT spending, to better align IT to the business and to better support growth initiatives. In 2010, unlike the previous years, outsourcing became of great interest to not only large organizations, but companies of all sizes, from SMEs to startups, and IT budgets of various magnitudes.

For example, 14.7% of organizations with IT budgets of less than €1 million expressed interest in outsourcing, which compares with only 6.1% of organizations in this category in 2009. While conducting its Pan-European IT outsourcing study 2010, IT Sourcing Europe surveyed 1,557 companies with any type of IT outsourcing experience and was surprised to find that 86% of these companies were small to mid-sized (i.e. 1 to 500 in headcount and with IT budgets far less than €1 million).

In 2010 the pressure on capital and IT operating expenditure was still strong, and organizations expected providers to deliver further cost reductions. Although 53% said that they would outsource more and 40% said they would increase the external share of their budget, only 24% said that they would increase the budget for providers, according to Gartner. Almost a quarter of organizations expected their IT services budget to continue to decrease, while only 9.5% believed they would reduce their external IT services spending by 2011.

In 2010 European organizations increasingly focused on comparing external and internal service offerings. Gartner’s survey results say that the percentage of organizations spending 25% to 50% of their IT budget on external service providers was almost stable in 1Q 2010 – 26.2%. The number of organizations outsourcing less than 25% was down by two percentage points (from 45.9% to 43.9%), while there was an increase in organizations spending more than 50% of their IT budget externally (up to 29.8%). Regarding the volume of the outsourced software development, IT Sourcing Europe’s survey findings show that 57.2% of Western European IT services buyers outsourced less than 60% of their entire software development function, while only 19% outsourced 90% to 100% of their software development. This finding demonstrates that in 2010 companies were still afraid of transferring their software development in its entirety (i.e. core end-to-end development) to the 3d party.

While cost cutting was CEOs’ first priority in 2009, it became CEOs’ fifth priority in 2010, Gartner says. In 2010, the top priorities were customer retention/attraction, competitiveness and attracting/retaining talent. As per IT Sourcing Europe’s survey, the top three outsourcing priorities in 2010 were cost reduction, time-to-market acceleration and access to qualified IT resources/skills that are hard to find within homelands. As seen from these findings, cost pressures continued unabated in 2010, while requirements for access to resources and capabilities, flexibility and scalability increased.

This means that 2011 is bringing sourcing strategists in Europe a more complex set of business requirements that are not easy to address.

To conclude with, in 2011 service providers will need to compete against increased competition from services based on alternative delivery models (e.g., own / virtual software teams, services consolidation etc) and from niche and potentially disruptive players in order to address client organizations’ changing priorities and requirements. To do so, providers must focus delivery toward clients’ mature outsourcing requirements (governance, intimate relationship and customized service, quality of services, responsiveness and innovation) and their new industrialized service requirements of high flexibility and good quality at a low price.

ITOnews.eu

IT Outsourcing in CEE

Wed, 16 Nov 2011 17:32:37 +0200

Outsourcing services are increasingly penetrating the business practices of a wide-range of companies. Transfer of non-core and IT activities on a long-term basis to independent contractors allows the business to focus on its core business activities.

The development of global IT industry encourages growth of outsourcing to other countries where the particular services are well developed and cheaper than in home markets.

Traditionally, India, the Philippines and China are considered to be the global IT outsourcing hubs. Many offshore IT projects are sent to these countries. However, a rapid increase in customer demand for offshore and nearshore outsourcing services has helped the growth of other outsourcing centres.

The CEE region is now capturing great amount of attention as an attractive outsourcing destination with more than 5,000 companies and 100,000 specialists operating in the industry of IT outsourcing and software development services in the 16 CEE countries, according to Central and Eastern European Outsourcing Association (CEEOA).

The CEE market can be divided into three clusters: First, Ukraine, Romania, Poland, Belarus - some of the leading countries in the European outsourcing space, undisputed leaders in market growth and the number of IT specialists providing around 80% of IT outsourcing services in the region, and large companies prefer to outsource their large projects to these countries; emerging markets like Bulgaria, Serbia, Slovakia, etc, are second - middle-sized countries capturing a lot of attention due to their advantageous geographical proximity to some Western countries, eg, many German companies prefer to outsource their IT projects to the Czech Republic, and many French companies are partnering with Romanian providers because of the language similarities; and, new locations coming to the fore like Croatia, Moldova, Latvia, Slovenia and Albania, attracting projects with specific language requirements or based on personal contacts.

One trend prevailing in the CEE region is the considerable consolidation of the CEE market resources into large-sized companies. In the region, 44% of IT specialists work in companies with more than 1,000 employees and 55% of IT outsourcing and software development services are produced by companies with more than 1,000 employees.

At the end of 2009, the software development and IT outsourcing services industry in Central and Eastern Europe successfully overcame all of the challenges of the recession of 2008 and 2009 and resumed its trajectory of growth; although 2009 was the toughest year, when the industry indicated 2-5% decrease in the volume of IT outsourcing service provided. The industry used the recession to reorganise internal business processes within companies, optimise costs, and further develop more qualified operational business management processes. 2010 and 2011 showed the rising demand to outsourcing to the region and the significant market growth that reached 15-20%. The volume of outsourcing market in the CEE region has increased over two years and reached $5bn in 2010. It is forecasted that in 2011, the market volume will reach more than $6bn.

The stable market growth attracts the large market players that transfer their IT operation to Central and Eastern Europe and set up their research and development (R&D) offices here. Along with market development, the service rates also renewed growth. Ukraine, Belarus, Bulgaria and Romania remain the lowest-cost countries of the region. The reason, in Ukraine and Belarus, is that the countries are not EU members, meaning the cost of life in these countries is lower comparatively to other EU members, which allows it to sustain the low service rates.

Currently, outsourcing is booming in the region, as the CEE countries show actual progress in terms of government incentives to attract foreign capital and create favourable conditions for IT business and successful international partnerships.

Low cost, highly skilled IT labour, multiple languages skills and favourable time zones are making CEE markets increasingly attractive destinations for nearby countries and for the US.
The reasons? A shortage of resources in IT sector in Western European, complicated regulatory environments and high taxes drive demand to Central and Eastern Europe. According to a survey conducted by IT Sourcing Europe, there is a huge gap in IT talent and resources in Western Europe. The technological potential of graduates, specifically in the former Soviet Union countries, is one of the primary reasons, along with low labour costs, that Western companies choose to outsource to the CEE.

Higher education and comprehensive schools that formed the base of educational systems in the former Soviet Union and socialist countries were mainly focused on engineering specialties. This legacy, and the presence of strong science schools, fuelled the rapid increase in the number of companies providing IT outsourcing and software development services in the CEE region, according to the Central and Eastern Europe Outsourcing Review 2010. Educational systems in CEE countries are improving on their already strong focus on fundamental engineering education, one of the most important factors contributing to the preparation of qualified specialists in the industry.

Other features that make the CEE very attractive for outsourcing include such incentives as simplified tax structures, visa-free entry into the Ukraine and construction of high-tech parks in Belarus, Ukraine and Romania.

The acceleration of economic development, further growth of IT outsourcing services market volume, implementation of quality management systems within companies, government incentives and programmes intended for the support of the industry and preparation of IT specialist will positively affect the IT outsourcing industry development in the CEE region.

Central and Eastern Europe have great potential to become perfect nearshore destinations for UK and Western European businesses and offshoring destinations for large North American companies, primarily because of higher quality of delivered products and services and a better understanding of business needs compared to traditional outsourcing centres.

ITOnews.eu

Why more businesses are nearshoring in Eastern Europe

Wed, 06 Jul 2011 10:37:10 +0300

Low-cost, highly skilled IT labour and a relatively close proximity to the UK is making Eastern Europe an increasingly attractive destination to UK businesses for offshoring IT services.

The legacy of the former Soviet Union country's engineering-based education system has fuelled a rapid increase in the number of companies providing IT outsourcing and software development services in the region, according to the Central and Eastern Europe Outsourcing Review 2010.

Technical talent a big attraction

The high level of technical skills in the former Soviet region attracted minicab company Addison Lee to Samara, home to the university which built the launch vehicle of the first man in space, Yury Gagarin.

Peter Ingram, IT director at Addison Lee, says he first considered moving IT work to the region when the company needed to rewrite its main booking platform. "It was something we could do in the UK ourselves, but the daily rates of programmers meant that was quite expensive. So we picked a team in Russia and a team in India and sent each a week's worth of source code that needed to be written in a new language as a test," he says.

"The guys in India said yes to everything, copied the mistakes we had deliberately put in there, and didn't ask us anything about the business - it was all very systematic. The team in Russia looked at our proposition, asked if it was functional, noticed the mistakes and asked us why we did things in this way. They really challenged us and had much better engagement," he adds.

Ingram picked Russia as the country of choice to offshore IT work to, and since moving there in 2004, the company has increased development work and added new projects. "Now the Russian team also supports the products they have written. For example, a CRM solution they have written, deployed and now support. The time zone is also better for us than somewhere such as India as they are four hours ahead, and the culture is similar, which helps," he says.

Ingram says collaboration is key to making it work. "We spend a lot of time in Russia and the developers also come over here. If you are not close to the coal face things fall apart as the employee does not necessarily know the whole picture. We have a good pool of talent. The guys are graduates, they are keen to work and show a lot of willing."

Choosing the best skills

Daniel Marowitz, head of global transaction banking at Deutsche Bank, works with Russian outsourcing company Luxoft. Marowitz agrees that there are unique skill sets in the region. "There is a lot of talent in Russia and the Ukraine in particular," he says.

Although the company still has more bodies based in India than Russia, both regions are well suited to different purposes, he says.

"If I was to make a very broad generalisation, I would say India is good at processing in a factory model, doing things quickly and being cost-efficient, and Eastern Europe is a better destination for more experimental tasks."

Marowitz says a large global company such as Deutsche Bank cannot limit itself to using the talent from just one particular region. "The aspect of wanting more for less money is only part of the story. It's more important that we are getting the talent that is the best in the world."

India faces increasing competition from Europe

In an increasingly globally connected world, that is a sentiment Indian outsourcing providers are also starting to share. Many large players have now established bases for themselves in Eastern Europe.

Indian outsourcing company MphasiS recently expanded into Poland for a nearshore presence. The company has been publicly listed in India for the past 14 years, and deals with infrastructure, applications and BPO. Around 90% of MphasiS's services are delivered in India.

Ganesh Pai, senior vice-president at MphasiS, says the company wanted a presence in Poland because of the cultural similarities the area shared with some of its European clients, a more convenient time zone for them, and a better range of language skills to allow MphasiS to leverage more business across Europe.

"I think India is fending off increasing competition. Many of our peers are already [in Eastern Europe], we don't claim to be the first. Poland came out top as an area for us because of its high technical and language skills. There also seemed to be a sense that doing business there would be easier [than some other countries in the region]."

The company currently has around 10 people based in Poland, but in the next two years Pai would like to see this grow to 200.

As Poland's economy continues to grow apace, the country could also become a new market for MphasiS, rather than just a supplier to the company, he says. "Indian pure players have traditionally been dependent on mature economies for growth, but Poland's GDP rate has performed very well in recent years. We are not necessarily looking at Poland as a new market right now, but I think with the country's global aspirations it may become one as its companies grow. Having a base there already should help us take advantage of that."

Data security considerations

Charles Parks, a partner and outsourcing specialist at Pinsent Masons, says UK companies looking to nearshore should consider issues around data protection before overhauling all their services to the region. For areas concerning customer records or invoice details, they would be advised to choose countries within the EU - such as Romania, Hungry or Poland - which abide by the same data protection legislation, he says.

"Certainly in Poland there is a high proportion of education there. As you get further east, there are increased cultural and language differences. Ukrainian providers, for example, are making a pitch for international business, but they have less of a track record [of outsourcing than some other countries]," Parks adds.

Software testing and development is more straightforward, he says. "If a company is looking at development work and applications, they are applying a different set of criteria. So when looking for a supplier in this area, it is best to approach it in the same way as any other supplier making a pitch by doing site visits and risk assessments." he says.

Sophistication an Indian advantage

But Parks points out there are still advantages in opting for mainstream Indian outsourcing suppliers. "A lot of these Indian companies are very international and sophisticated, whereas outsourcing in many Eastern Europe countries is more like India was 10 to 15 years ago. The level of contractual sophistication of Eastern European suppliers can sometimes amount to 'take it or leave it' terms, which pushes the onus back to the customer," he says.

"You need to be sure the substance is there to get the return on investment. Companies must clearly articulate required specifications. There are no prizes for over-contracting in a situation where the price is a strong driver," he adds.

Parks says nearshoring tends to be a more popular option with his smaller clients. Boris Kontsevoi, CEO of Intetics, a global outsourcing company with some operations based in Eastern Europe, agrees.

"As new stratums of businesses, especially mid-size businesses, are turning to outsourcing, they feel more comfortable to work with nearshore providers," says Kontsevoi.

Torben Majgaard, CEO of Danish outsourcing company Ciklum, which is based in the Ukraine, has also noticed a strong take-up with SMEs. "The vast majority of our clients are smaller businesses because they are able to do innovative development at low cost," he says.

Majgaard chose Ukraine and later Belarus because they are not in the EU, which means prices are comparatively lower than Poland, with the costs of living lower than places such as Moscow and St. Petersburg. "Our business is focused very much on the close relationships of working between Eastern and Western Europe," he says.

Promoting Eastern Europe as an outsourcing destination

Growth in IT outsourcing in Eastern Europe continues to increase. In 2009, the number of IT specialists employed in companies providing IT outsourcing and software development in the region (not including Russia) reached 95,000, found the Central and Eastern Europe Outsourcing Review 2010 report. Romania was found to be the country with the highest growth of IT specialists, increasing by about 12% compared with 2008. Ukraine followed with over 9% growth.

But the biggest problem Eastern European outsourcers face is the strong perception, especially in the US, that outsourcing is an "Indian business", says Kontsevoi.

"In many cases business executives simply don't take Eastern Europe into consideration at all. I believe that various Eastern European industry and business associations must play a greater role in promotion of the region as outsourcing destination. Unfortunately, there is nothing similar to NASSCOM [The National Association of Software and Services Companies, which represents Indian IT outsourcers]," he says.

Choosing an offshore destination will always depend on the type of IT work involved. But as long as India remains the default country of choice for companies seeking to take advantage of large pools of low-cost skilled labour, the region will have to work hard to further change perceptions, which by all accounts already appear to be shifting.

Five reasons to outsource to Eastern Europe

1. High skilled labour

The former Soviet Union had a strong educational emphasis on engineering and the sciences. As a consequence, many of the countries in this region today have a highly skilled workforce in areas such as computer science, but at much lower labour costs than the UK.

2. Cultural similarities

Some companies believe that Eastern Europe has a distinct advantage over places such as India when it comes to outsourcing because employees tend to take a more collaborative and less process-driven approach to projects.

3. Time zones

Eastern Europe covers a vast region, but most of the countries within it are just a few hours away from the UK in terms of time difference, making it easier to communicate within working hours.

4. Data protection

Eastern European countries within the EU could be a good choice for work which requires adherence to the Data Protection Act.

5. Growing labour market

While skills shortages remain a problem in the UK, growth in IT outsourcing in Eastern Europe continues to increase. In 2009, Romania was found to be the country with the highest growth of IT specialists, increasing by about 12% compared with 2008. Ukraine followed with over 9% growth.

ComputerWeekly

CEEOA launches the new information analytical portal about IT outsourcing in the CEE region

Fri, 30 Sep 2011 09:50:09 +0300

Kiev – September 30, 2011 – CEEOA announces the launch of new information analytical portal about IT outsourcing in the Central and Eastern European countries, ITOnews.eu http://itonews.eu.

The main objectives of portal ITONews.eu are to form the complete view on the potential of the CEE region, the promising cluster for outsourcing services provision, and to create the common information flow about IT outsourcing from Central and Eastern Europe.

The website has a new look and additional features designed to improve usability. The new cleaner and less cluttered design allows for easier navigation and provides enhanced functionality. Intuitive navigational tools, new fonts, and updated graphics and layouts will help site visitors access information more quickly and easily.

Visitors to the site are able to explore the region for the updates and developments IT outsourcing industry through news, press-releases, publications, videos, analytic materials. ITOnews.eu also contents useful articles and other interesting information and shows the activities of companies from the region the most widely and impartially. General information about CEE countries with data about markets volume, number of companies and employees is placed in separate profiles that allows as more detailed as possible to learn about advantages of each country, regional news are devided by countries as well. Users can find the information about past and upcoming outsourcing regional and global events on the website. There is also a quick access to other CEEOA projects such as catalogue of IT outsourcing companies from Central and Eastern Europe – ITOlist.eu (http://itolist.eu).

Recognizing the importance of online communication, different social media components were integrated to the ITOnews.eu portal that allows for sharing the information in social networks like Facebook, LinkedIn, Twitter, etc and though many other social media tools

Having a well-organized and well-built website is a vital tool for any organization, product or service to showcase its ability to deliver compeling communication. It is supposed that portal ITONews.eu will become the indispensable information source for consumers of professional outsourcing services that are interested in business development or finding partners in Central and Eastern Europe, as well as for analysts.

About ITOnews.eu

ITONews.eu (http://itonews.eu) is information analytic platform about IT outsourcing in the countries of Central and Eastern Europe. ITONews.eu is the project of Central and Eastern European Outsourcing Association (CEEOA).

The main objectives of portal ITONews.eu are to form the complete view on the potential of the CEE region, the promising cluster for outsourcing services provision, and to create the common information flow about IT outsourcing from Central and Eastern Europe.

ITOnews.eu is interested in collaboration with companies and associations operating in the IT outsourcing industry in the CEE region and accept news and press-releases for the publication. Please send your articles for the publication on our website to press@itonews.eu

About CEEOA

Central and Eastern European Outsourcing Association (CEEOA) (http://ceeoa.org) was founded in 2008. The members of the association are the leading national IT and Outsourcing associations from the Central and Eastern Europe, among them Baltic Outsourcing Association (BOA), Ukrainian HI-TECH Initiative, Hungarian Service Industry and Outsourcing Association (HOA), Employers’ Association of the Software and Services Industry (ANIS) from Romania, Bulgarian Web Association (BWA), Czech ICT Alliance, Belarus Hi-Tech Park, RUSSOFT Association (Russia) and ASPIRE – Association of IT & Business Process Services Companies (Poland).

Central and Eastern European Outsourcing Association (CEEOA) brings together the Associated bodies of the CEE region in a powerful, active and developing association to exchange thought leadership and network to position the Central and Eastern European region as competitive alternative to other global IT outsourcing and business process outsourcing destinations.

'Central and Eastern Europe IT Outsourcing Review 2010'

Tue, 09 Nov 2010 14:45:15 +0200

Report 'Central and Eastern Europe IT Outsourcing Review 2010' is officially published!

The report is available for download - HERE

FREE WEBINAR 'Presentation of 'CEE IT Outsourcing Review 2010'

We would like to invite you to join us for the webinar devoted to the publication of 'Central and Eastern Europe IT Outsourcing Review 2010' that will be hosted by CEEOA.

The free webinar 'Presentation of 'CEE IT Outsourcing Review 2010' is to be held on December 14, 2010 at 08:00 AM – PST/ 11:00 AM – EST/ 04:00 PM – GMT/ 05:00 PM – CET

During the webinar the report authors, partners and experts will make the presentation of the main research findings and discuss the development trends of IT outsourcing market in the CEE region.

To register, click here - https://www2.gotomeeting.com/register/411430698

Presentations of "Outsourcing in CEE. Country Overview. Ukraine"

Wed, 13 Jan 2010 13:12:35 +0200

Central and Eastern European Outsourcing Association hosted the first webinar "Outsourcing to CEE. Country Overview. Ukraine" from the series of webinars designed to present IT outsourcing potential of the largest countries from Central and Eastern Europe.

Please ask questions and follow up discussion in our LinkedIn Group "Outsourcing to CEE: CEEOA Activites" - http://www.linkedin.com/groups?gid=2626241

Webinar presentation "Outsourcing in CEE. Country Overview. Ukraine" from CEEOA on Vimeo.

Webinar presentation "Outsourcing in CEE. Country Overview. Ukraine" - Lviv region from CEEOA on Vimeo.

Webinar presentation "Outsourcing in CEE. Country Overview. Ukraine" - Kharkiv region from CEEOA on Vimeo.

The webinar presentations are available for download below: